FAQ Category: General FAQs

  • How do I apply for motor vehicle financing?

    Getting an auto loan is easy and there are two ways to apply: Once that is completed, you will either receive a confirmation code via email, or get a text message notifying you of your scheduled appointment with a bank representative who will guide you through the steps of getting your new car.

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  • Is there a free trial available?

    Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.

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  • Can I make a lump sum payment for my loan?

    Yes, a lump sum payment can be made. You may speak with your NCB representative in order to make any changes to your loan structure, such as reducing the loan principal balance or a combination of loan principal balance, change in loan tenure, and/or monthly payment.

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