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Can I edit the Service Request after submitting it?
Yes, you may edit the Service Request at any time before it has been accepted by the Professional. You are required to make contact with the Professional if changes are to be made after the Service Request has been accepted.
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Can I submit Service Requests for both a Valuation Report as well as a Surveyor’s ID Report at the same time?
Yes. It would save time if you submit both Service Requests. You will be required to make individual requests choosing your preferred Professional for each type of report.
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Can I submit more than one request to get quotes?
Yes you may submit more than one request to get quotes.
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How do I submit a Service Request?
Select “Professionals” from the menu barView and Select Preferred Valuator/SurveyorSelect “Request Service” (Login page will be displayed)Login using NCB Online Banking credentialsComplete “Service Request Form”
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How do I access the NCB Mortgage Portal?
You may access the NCB Mortgage Portal by visiting www.myhome.jncb.com/professionals/valuators
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Who can use the NCB Mortgage Portal?
NCB customers with Online Banking access can use their NCB Online Banking username and password to log in and submit a service request.
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How do I know which Professional to choose?
You may select the Valuator or Surveyor of your choice, one relatively close to the property you would like to be assessed. Please note distance from the property may affect the time it takes for the professional to visit and the cost associated with the service.
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Who are the Professionals listed on the portal?
The Professionals listed on the portal are NCB approved Valuators and Commissioned Land Surveyors however, not all of the professionals are currently available to be assessed via the portal. NCB is authorized to update this list at any time.
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What is the NCB Mortgage Portal?
The NCB Mortgage Portal is a gateway created to facilitate service requests initiated by NCB approved mortgage customers to be sent to a Valuator or Commissioned Land Surveyor (Professional), and the uploading of a Valuation Report or Surveyor’s ID Report from the professional.