Cookie Policy

The NCB Cookie Policy (“Policy”) applies to your interaction with the National Commercial Bank Jamaica and its subsidiaries (collectively, “NCB,” “we,” “us,” “our”): (1) at any online or mobile site or application that we own and control (“Site”), or (2) via an NCB advertisement, page, or account on a third-party site. Under this Policy, we may collect, store, use, and share personal and other information about you. 

This Policy may be revised or updated from time to time to reflect changes in our practices or changes in relevant law. We encourage you to carefully read our Policy and to return to this page on a frequent basis to review any changes we may make. By using this Site, you agree to NCB’s usage of cookies on your device in accordance with the terms of this Policy. If you do not want to accept cookies from this Site, either disable cookies or discontinue using it. 

What are cookies?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:


These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

CookiesCookie SubgroupLifespanCookies UsedDescription
TS014efe97livechat.jncb.comSessionFirst PartyTS
OptanonAlertBoxClosed.www.jncb.com365 DaysFirst PartyThis cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.
OptanonConsent.www.jncb.com365 DaysFirst PartyThis cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
TS01f93534.www.jncb.comSessionFirst PartyTS
ASP.NET_ Sessionld.www.jncb.comSessionFirst PartyGeneral purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server.
TS013445ab.www.jncb.comSessionFirst PartyTS
_cflb.www.jncb.comA few secondsFirst PartyThis cookie is used by Cloudfare for load balancing.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

CookiesCookie SubgroupLifespanCookies UsedDescription
_gclxxxx.www.jncb.com89 DaysFirst PartyGoogle conversion tracking cookie
_gat.www.jncb.comA few secondsFirst PartyThis cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes.
_gid.www.jncb.comA few secondsFirst PartyThis cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid
_ga.www.jncb.com729 DaysFirst PartyThis cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

CookiesCookie SubgroupLifespanCookies UsedDescription
CMSPreferredCulturewww.jncb.com365 DaysFirst PartySet by the Kentico CMS to identify the language of the page, stores a language-country code combination

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. We also use these cookies to provide you with personalized marketing of our services and products. If you do not allow these cookies, you will experience less targeted advertising.

CookiesCookie SubgroupLifespanCookies UsedDescription
_fbp.www.jncb.com89 DaysFirst PartyUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
_gat_UA-nnnnnnn-nn.www.jncb.comA few secondsFirst PartyGoogle Analytics Cookies
_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx.www.jncb.comA few secondsFirst PartyGoogle Analytics
www.facebook.comSessionThird PartyThis domain is owned by Facebook, which is the world’s largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the ‘Like’ button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.
VISITOR_PRIVACY_METADATAyoutube.com179 DaysThird PartyYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
YSCyoutube.comSessionThird PartyYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
VISITOR_INFO1_LIVEyoutube.com179 DaysThird PartyThis cookie is used as a unique identifier to track viewing of videos
CONSENTyoutube.com729 DaysThird PartyYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
test_cookiedoubleclick.netA few secondsThird PartyThis domain is owned by Doubleclick (Google). The main business
activity is: Doubleclick is Googles real time bidding advertising
exchange
IDEdoubleclick.net389 DaysThird PartyThis domain is owned by Doubleclick (Google). The main business
activity is: Doubleclick is Googles real time bidding advertising
exchange